Martin Alderson on how AI is changing workflows in different organisations:

“This effectively leads to a situation where smaller company employees are able to be so much more productive than the equivalent at an enterprise. It often used to be that people at small companies really envied the resources & teams that their larger competitors had access to - but increasingly I think the pendulum is swinging the other way.

The future

I’m starting to get a feel for what the future of work looks like. The first observation is that (often) the real leaps are being made organically by employees, not from a top down AI strategy. Where I see the real productivity gains are small teams deciding to try and build an AI assisted workflow for a process, and as they are the ones that know that process inside out they can get very good results - unlike an often outsourced software engineering team who have absolutely zero experience doing the process that they are helping automate. I think this is the opposite of what most ‘digital transformation’ projects looked like in enterprise.”